Maturity Level Measurement Model of MSMEs for Sustainable Economic Growth
Abstract
Micro, Small, and Medium Enterprises (MSMEs) play a crucial role in regional economic development, particularly in the culinary sector. However, culinary MSMEs in secondary urban areas such as Cirebon City face persistent challenges in adapting to digital transformation, including limited digital literacy, weak financial management, and low integration with digital business ecosystems. The absence of a contextual and measurable framework to assess digital readiness further constrains strategic decision-making and long-term competitiveness. This study aims to develop a digital maturity measurement model for culinary MSMEs in Cirebon City to systematically evaluate their level of digital readiness and support sustainable economic growth. A mixed-method research design was applied using a sequential explanatory approach. Quantitative data were collected through Likert-scale questionnaires distributed to 150 culinary MSMEs, measuring three core dimensions: Financial Health, Market Capitalization, and Local Digital Mapping. Instrument reliability was confirmed using Cronbach’s Alpha. Qualitative data were obtained through in-depth interviews and field observations to validate and contextualize the quantitative findings. The findings reveal that approximately 65% of MSMEs remain at the Survival stage, characterized by minimal adoption of digital accounting, digital marketing, and e-commerce platforms. Financial Health emerged as the weakest dimension, followed by Market Capitalization. Based on empirical evidence, MSMEs were classified into three maturity stages: Survival, Momentum, and Expansion. The proposed model offers a valid and practical tool for MSMEs and policymakers to assess digital maturity and design targeted empowerment strategies. This study contributes to the literature on MSME digital transformation and supports the achievement of SDG 8 and SDG 9.
Full text article
References
[1] R. Arifin, A. A. T. Ningsih, and A. K. Putri, “The important role of msmes in improving the economy,” East Asia Journal of Contemporary Business, Economics and Law, vol. 24, no. 6, pp. 52–59, 2021.
[2] U. Janah and F. Tampubolon, “The role of micro, small, and medium enterprises in economic growth: Analysis of the contribution of the msme sector to national income in indonesia,” PENG: Journal of Economics and Management, vol. 1, no. 2, pp. 739–746, 2024.
[3] L. Wang and J. Shao, “Digital economy, entrepreneurship and energy efficiency,” Energy, vol. 269, p. 126801, 2023.
[4] D. Wuisan, J. W. Manurung, C. Wantah, and M. E. Yuliana, “Entrepreneurial self-employment and work engagement in msmes through autonomy and rewards,” Aptisi Transactions on Technopreneurship (ATT), vol. 7, no. 1, pp. 264–281, 2025, https://www.doi.org/10.34306/att.v7i1.448.
[5] I. K. Pratiwi and I. Istirawati, “Strategy for development of micro/small/medium enterprises (msmes) based on a circular economy: Case study msmes in mataram,” IQTISHADUNA, vol. 15, no. 1, pp. 83–101, 2024.
[6] W. Golden and L. Cordie, “Digital financial literacy.” Adult Literacy Education, vol. 4, no. 3, pp. 20–26, 2022.
[7] A. A. Purwati, L. H. Suriyanti, Y. Desnelita, and S. S. Sitompul, “Technology-based financial management of batik riau msmes,” in E3S Web of Conferences, vol. 513. EDP Sciences, 2024, p. 02008.
[8] R. L. Putri, S. Hidayat, E. Wahyono, L. Rahmawati et al., “Big data and strengthening msmes after the covid-19 pandemic (development studies on batik msmes in east java),” IAIC Transactions on Sustainable Digital Innovation (ITSDI), vol. 4, no. 2, pp. 83–100, 2023.
[9] Y. T. Rachman, E. Kartadjumena, B. Asikin, R. Ait Novatiani, D. Christine, Y. H. Prayitno, and R. A. H. Rachmat, “Analysis of micro business management strategies in efforts to maintain business sustainability (case study on genki yoghurt micro business),” Turkish Journal of Computer and Mathematics Education, vol. 12, no. 8, pp. 1584–1589, 2021.
[10] D. M. K. Kadaba, P. Aithal, and S. KRS, “Government initiatives and digital innovation for atma nirbhar msmes/smes: To achieve sustainable and inclusive economic growth,” International Journal of Management, Technology, and Social Sciences (IJMTS), vol. 8, no. 1, pp. 68–82, 2023.
[11] D. Widyaningsih, E. Siswanto, and E. Zusrony, “the role of financial literature through digital financial innovation on financial inclusion (case study of msmes in salatiga city),” International Journal of Economics, Business and Accounting Research (IJEBAR), vol. 5, no. 4, 2021.
[12] S. Dawadi, S. Shrestha, and R. A. Giri, “Mixed-methods research: A discussion on its types, challenges, and criticisms,” Journal of Practical Studies in Education, vol. 2, no. 2, pp. 25–36, 2021.
[13] E. Sulistyaningsih, W. Murti, and C. Ratnasih, “Analysis of e-marketing strategy and business innovation in optimizing improvement of service quality and its effect on msme income,” ADI Journal on Recent Innovation, vol. 5, no. 2, pp. 155–167, 2024.
[14] D. A. Prabowo, C. Tariazela, and A. Birgithri, “An examination of the impact of using marketplaces to promote the growth of micro, small, and medium enterprises (msmes) in indonesia,” Startupreneur Business Digital (SABDA Journal), vol. 3, no. 1, pp. 26–33, 2024.
[15] S. Philbin, R. Viswanathan, and A. Telukdarie, “Understanding how digital transformation can enable smes to achieve sustainable development: A systematic literature review,” Small Business International Review, vol. 6, no. 1, p. e473, 2022.
[16] R. Siegel, J. Antony, K. Govindan, J. A. Garza-Reyes, B. Lameijer, and A. Samadhiya, “A framework for the systematic implementation of green-lean and sustainability in smes,” Production Planning & Control, vol. 35, no. 1, pp. 71–89, 2024.
[17] United Nations / The Global Goals, “Goal 8: Decent work and economic growth,” https://globalgoals.org/goals/8-decent-work-and-economic-growth/, 2025, accessed: 2025-10-20.
[18] United Nations, “Infrastructure, industrialization and innovation,” https://www.un.org/sustainabledevelopment/infrastructure-industrialization/, 2025, accessed: 2025-10-20.
[19] A. Gunawan and R. K. Hudiono, “Industrial revolution 4.0’s information technology’s impact on the growth of msmes in the manufacturing industries sector,” International Transactions on Education Technology, vol. 1, no. 2, pp. 157–164, 2023.
[20] N. Lutfiani, A. Ivanov, N. P. L. Santoso, S. V. Sihotang, and S. Purnama, “E-commerce growth plan for msmes’ sustainable development enhancement,” CORISINTA, vol. 1, no. 1, pp. 80–86, 2024.
[21] K. D. Hartomo and C. Arthur, “Enhanced msme support allocation with integrated k-means and tukey’s outlier detection,” in Intelligent Systems Conference. Springer, 2024, pp. 241–257.
[22] A. Pambudi, N. Lutfiani, M. Hardini, A. R. A. Zahra, and U. Rahardja, “The digital revolution of startup matchmaking: Ai and computer science synergies,” in 2023 Eighth International Conference on Informatics and Computing (ICIC). IEEE, 2023, pp. 1–6.
[23] I. Kusmaryono, D. Wijayanti, and H. R. Maharani, “Number of response options, reliability, validity, and potential bias in the use of the likert scale education and social science research: A literature review.” International Journal of Educational Methodology, vol. 8, no. 4, pp. 625–637, 2022.
[24] D. Coldwell, R. Venter, T. Joosub, and H. Duh, “The tension between smes’ growth and sustainability in emerging and developed countries’ internationalization: towards a conceptual model,” Sustainability, vol. 14, no. 8, p. 4418, 2022.
[25] V. Kaftan, W. Kandalov, I. Molodtsov, A. Sherstobitova, and W. Strielkowski, “Socio-economic stability and sustainable development in the post-covid era: Lessons for the business and economic leaders,” Sustainability, vol. 15, no. 4, p. 2876, 2023.
[26] H. Hamsinah, U. Rusilowati, and D. Sunarsi, “Analysis of lecturer competency and knowledge in technopreneurship development of student msmes in pts,” Aptisi Transactions on Technopreneurship (ATT), vol. 6, no. 3, pp. 623–638, 2024, https://www.doi.org/10.34306/att.v6i3.365.
[27] N. Wiwin, P. A. Sunarya, N. Azizah, D. A. Saka et al., “A model for determine upgrades for msmes using analitical hyrarcy process,” ADI Journal on Recent Innovation, vol. 5, no. 1Sp, pp. 20–32, 2023.
[28] N. E. Cahyawati, K. H. Nantungga, and Y. K. Tumewang, “The influence of financial technology & literacy on msmes sustainability with financial inclusion as a mediating variable,” Journal of Contemporary Accounting, pp. 71–82, 2023.
[29] C. Phonthanukitithaworn, W. A. Srisathan, C. Ketkaew, and P. Naruetharadhol, “Sustainable development towards openness sme innovation: taking advantage of intellectual capital, sustainable initiatives, and open innovation,” Sustainability, vol. 15, no. 3, p. 2126, 2023.
[30] A. Pangarso, K. Sisilia, R. Setyorini, Y. Peranginangin, and A. A. Awirya, “The long path to achieving green economy performance for micro small medium enterprise,” Journal of Innovation and Entrepreneurship, vol. 11, no. 1, pp. 1–19, 2022.
[31] L. M. Grejo and R. J. Lunkes, “Does sustainability maturity contribute to sustainable goals? a look at resource efficiency,” Revista de Gestao Social e Ambiental, vol. 16, no. 3, pp. 1–17, 2022.
[32] Y. Sun, P. Gao, W. Tian, and W. Guan, “Green innovation for resource efficiency and sustainability: Empirical analysis and policy,” Resources Policy, vol. 81, p. 103369, 2023.
[33] M. R. Aulia, Z. Lubis, I. Effendi et al., “Leveraging quality management and partnership programs for technopreneurial success: Exploring their impact on msme performance,” Aptisi Transactions on Technopreneurship (ATT), vol. 5, no. 2, pp. 157–168, 2023.
[34] M. Spremi´c, H. Zentner, and R. Zentner, “Measuring digital business models maturity: Theory, framework, and empirical validation,” IEEE transactions on engineering management, vol. 71, pp. 6553–6567, 2022.
[35] A. A. Setyawan and B. W. Saputra, “Impact of marketing events on customer satisfaction mediated by digital marketing and moderate green marketing on msmes in banyumas district,” Jurnal Riset Ekonomi Manajemen (REKOMEN), vol. 7, no. 2, pp. 339–356, 2024.
[36] Q. Aini, M. Yusup, N. P. L. Santoso, A. R. Ramdani, and U. Rahardja, “Digitalization online exam cards in the era of disruption 5.0 using the devops method,” J. Educ. Sci. Technol, vol. 7, no. 1, pp. 67–75, 2021.
Authors
Copyright (c) 2026 Chandra Lukita, Aditya Kurniawan Chandra, Rifqi Fahrudin, Niken Maria Agatha, Dina Perme Suci

This work is licensed under a Creative Commons Attribution 4.0 International License.
This journal permits and encourages authors to post items submitted to the journal on personal websites while providing bibliographic details that credit its publication in this journal.
Authors are permitted to post their work online in institutional/disciplinary repositories or on their own websites. Pre-print versions posted online should include a citation and link to the final published version in Journal of Librarianship and Scholarly Communication as soon as the issue is available; post-print versions (including the final publisher's PDF) should include a citation and link to the journal's website.