Impact of Shopee Promotions on Spontaneous Buying in Pematangsiantar
Abstract
This study aims to determine the impulse buying behavior influenced by the Shopee marketplace sales promotion in the Sibatu-batu Block 9 community, Sitalasari, Pematangsiantar city. This study uses a library research design and field research. The sample of this study was 38 people. The types of data used in this study are qualitative and quantitative data, while the data sources consist of primary data and secondary data. Data collection was carried out through interviews, questionnaires, and documentation. The analysis techniques used include normality tests, qualitative descriptive analysis, and quantitative descriptive analysis. The results of this study show that sales promotion is good and impulse buying is high, and there is a strong and positive relationship between the two variables. The findings also indicate that variations in impulse buying can be explained by sales promotion, and the hypothesis test confirms that H0 is rejected, meaning that sales promotion significantly affects impulse buying on the Shopee marketplace. Based on these findings, the study suggests that Shopee should consider re-adjusting the minimum purchase requirements to obtain shipping discounts, especially for areas outside Sumatra, in order to improve the effectiveness of sales promotion. Furthermore, to increase impulse buying, Shopee is advised to add time and quantity limits combined with tiered discounts.
Full text article
References
[1] F. R. Ramos, L. M. Martinez, L. F. Martinez, R. Abreu, and L. Rubio, “Mapping e-commerce trends in the usa: a time series and deep learning approach,” Journal of Marketing Analytics, pp. 1–29, 2025.
[2] Y. K. Hutagaol and R. Hidayat, “Impulse buying behavior among female shoppers in shopee: Effects of price, hedonic shopping motivation, utilitarian shopping motivation and promotion,” in Sixth International Conference on Applied Economics and Social Science (ICAESS 2024). Atlantis Press, 2024, pp. 513–525.
[3] A. Simanjuntak, A. Sutarman, S. A. Anjani, and A. Nuche, “Integrating artificial intelligence in e-learning for organizational well-being through orange technology mapping,” IAIC Transactions on Sustainable Digital Innovation (ITSDI), vol. 7, no. 1, pp. 13–26, 2025.
[4] S. M. Mamlu’ah and S. Andarini, “The effect of flash sale and free shipping on impulsive buying through positive emotions as intervening variables (case study of shopee application users in surabaya area),” Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE), vol. 8, no. 2, pp. 4693–4702, 2025.
[5] T. E. Rosmika et al., “The effect of promotion and free shipping on shopee food purchase decisions in medan,” Russian Law Journal, vol. 11, no. 4, pp. 335–341, 2023.
[6] B. Callula, E. Sana, G. Jacqueline, J. Nathalie, and L. Maria, “A structural framework for effective time management in dynamic work environments,” APTISI Transactions on Management, vol. 8, no. 2, pp. 152–159, 2024.
[7] F. Augustinah, C. Y. Setyawati, and A. Sudirman, “Determinant factor affecting impulsive buying behavior of fashion products in e-commerce,” Jurnal Organisasi Dan Manajemen, vol. 19, no. 2, pp. 332–344, 2023.
[8] A. P. S. Ningrum and B. Muslih, “Stimulus response theory: The construction of impulse buying on shopee live selling,” in International Conference of Business and Social Sciences, 2023, pp. 518–529.
[9] S. P. Faddila, C. Savitri, D. Mulyadi, and P. Isyanto, “Flash sale and brand image models in improving purchase decisions on fashion products at the shopee marketplace among students,” in 19th International Symposium on Management (INSYMA 2022). Atlantis Press, 2022, pp. 841–848.
[10] C. S. Bangun, H. Hetilaniar, A. Faturahman, S. Jackson, S. A. Anjani, E. A. Natasya et al., “Analyzing opportunities and challenges of artificial intelligence integration in indonesian innovation and education,” in 2025 4th International Conference on Creative Communication and Innovative Technology (ICCIT). IEEE, 2025, pp. 1–7.
[11] C. K. Wardana, S. Kumalasari, and A. A. Setyawan, “Consumer reactions to price discount and store atmosphere on shopping behavior in modern retail industry,” Digital Bisnis: Jurnal Publikasi Ilmu Manajemen dan E-Commerce, vol. 2, no. 1, pp. 198–210, 2023.
[12] A. Nuche, O. Sy, and J. C. Rodriguez, “Optimizing efficiency through sustainable strategies: The role of management and monitoring in achieving goals,” APTISI Transactions on Management, vol. 8, no. 2, pp. 167–174, 2024.
[13] G. Wijayanto, A. Pramadewi, A. A. Pratiwi, and M. Syafi’i, “The effect of sales promotion and shopping lifestyle on impulse buying with positive emotion as a mediating variable for shopee customers in pekanbaru city,” Jurnal Multidisiplin Madani (MUDIMA), vol. 3, no. 2, 2023.
[14] D. I. Hajati, “The effect of internet addiction, materialism, hedonic shopping motivation, and promotion on online impulse buying,” Business Innovation And Entrepreneurship Journal, vol. 5, no. 2, pp. 161–168, 2023.
[15] E. A. Borromeo, G. A. C. Cai, and A. E. Etrata, “Factors affecting impulse purchasing of filipino consumers in convenience stores,” International Journal of Social and Management Studies, vol. 3, no. 2, pp. 92–104, 2022.
[16] F. Zidan, D. Nugroho, and B. A. Putra, “Securing enterprises: harnessing blockchain technology against cybercrime threats,” International Journal of Cyber and IT Service Management, vol. 3, no. 2, pp. 168–173, 2023.
[17] M. Hussain, A. Javed, S. H. Khan, and M. Yasir, “Pillars of customer retention in the services sector: Understanding the role of relationship marketing, customer satisfaction, and customer loyalty,” Journal of the Knowledge Economy, vol. 16, no. 1, pp. 2047–2067, 2025.
[18] Y. Y. M. Zai, R. M. Nur, and S. N. Hafiza, “The effect of discount flash sale on online impulsive buying of mercubaktijaya university students at shopee marketplace,” Journal La Bisecoman, vol. 6, no. 1, pp. 121–136, 2025.
[19] G. Ervina, E. F. Simanjorang, and N. A. Siregar, “Effects of cashback, flash sale, and free shipping on impulsive buying at shopee marketplace,” Jurnal Alwatzikhoebillah: Kajian Islam, Pendidikan, Ekonomi, Humaniora, vol. 10, no. 1, pp. 61–72, 2024.
[20] R. Z. Ikhsan, S. Rahayu, A. H. Arribathi, and N. Azizah, “Integrating artificial intelligence with 3d printing technology in healthcare: Sustainable solutions for clinical training optimization,” ADI Journal on Recent Innovation, vol. 6, no. 2, pp. 99–107, 2025.
[21] J. Williams, A. G. Prawiyogi, M. Rodriguez, and I. Kovac, “Enhancing circular economy with digital technologies: A pls-sem approach,” International Transactions on Education Technology (ITEE), vol. 2, no. 2, pp. 140–151, 2024.
[22] Y. Lina, D. Hou, and S. Ali, “Impact of online convenience on generation z online impulsive buying behavior: The moderating role of social media celebrity,” Frontiers in psychology, vol. 13, p. 951249, 2022.
[23] W. M. Lim, S. Kumar, N. Pandey, D. Verma, and D. Kumar, “Evolution and trends in consumer behaviour: Insights from journal of consumer behaviour,” Journal of Consumer Behaviour, vol. 22, no. 1, pp. 217–232, 2023.
[24] Y. Wardi, “the influence of live sale and flash sale on repurchase intention in the new normal era on shopee customers in padang city,” Banking & Management Review, vol. 11, no. 1, pp. 1512–1525, 2022.
[25] M. Consulting, “Muc great program: Talks about gen z challenges in the workplace,” https://muc.co.id/en/article/muc-great-program-talks-about-gen-z-challenges-in-the-workplace, 2025, accessed: 24 March 2025.
[26] Z. Rony, I. Wijaya, D. Nababan, J. Julyanthry, M. Silalahi, L. Ganiem, L. Judijanto, H. Herman, and N. Saputra, “Analyzing the impact of human resources competence and work motivation on employee performance: A statistical perspective,” Journal of Statistics Applications & Probability, vol. 13, no. 2, pp. 787–793, 2024.
[27] P. D. Pitaloka and N. Badriyah, “The effect of fashion involvement, shopping lifestyle and hedonic shopping value on implement buying of fashion products in the shopee application:(a study of students of the faculty of economics and business, islamic university of lamongan),” International Journal of Economics and Management Research, vol. 3, no. 3, pp. 310–319, 2024.
[28] I. Rohmah, R. Antasari, and D. Anwar, “The influence of the tagline “free shipping”, flash sale and socio-economic status of parents on consumptive behavior in shopee e-commerce on sharia economics students in palembang city universities through hedonic shopping motivation as an intervening variable,” Journal of Economics and Development, vol. 2, no. 1, pp. 16–29, 2025.
[29] M. Romdhon, M. Firdaus, N. A. Hamdani, and W. Ningsih, “The influence of accounting information system, flash sale and discount on impulse buying behavior (survey on shopee users in garut regency),” in International Conference on Digital Business Innovation and Technology Management (ICONBIT), vol. 1, no. 1, 2024.
[30] R. Tarmizi, N. Septiani, P. A. Sunarya, and Y. P. A. Sanjaya, “Harnessing digital platforms for entrepreneurial success: A study of technopreneurship trends and practices,” Aptisi Transactions on Technopreneurship (ATT), vol. 5, no. 3, pp. 278–290, 2023.
[31] S. Obukhovich, J. Sipil¨a, and A. Tarkiainen, “Post-purchase effects of impulse buying: A review and research agenda,” Journal of Consumer Behaviour, vol. 23, no. 3, pp. 1512–1527, 2024.
[32] S. Suwarno, I. Idayati, H. Mulyono, D. Paramita, and E. A. Nabila, “Impact of motivation on compensation and discipline at musi rawas public works,” International Journal of Cyber and IT Service Management, vol. 5, no. 1, pp. 12–22, 2025.
[33] M. E. L. Yade et al., “Impulse buying in gen z: Impact of website quality, sales promotion, and hedonic shopping through positive emotions,” in 2024 12th International Conference on Information and Communication Technology (ICoICT). IEEE, 2024, pp. 514–520.
[34] L. S. Connaway and M. L. Radford, Research methods in library and information science. Bloomsbury Publishing USA, 2021.
[35] A. Felix, D. Y. Bernanda, A. S. Kembau, F. Effendy, and R. Nathaniel, “Application-based elementary schools interactive education platform analysis and design,” IAIC Transactions on Sustainable Digital Innovation (ITSDI), vol. 6, no. 2, pp. 114–128, 2025.
[36] F. Nyimbili and L. Nyimbili, “Types of purposive sampling techniques with their examples and application in qualitative research studies,” British Journal of Multidisciplinary and Advanced Studies, vol. 5, no. 1, pp. 90–99, 2024.
[37] E. A. D. Moresi, I. Pinho, and A. P. Costa, “How to operate literature review through qualitative and quantitative analysis integration?” in World Conference on Qualitative Research. Springer, 2022, pp. 194–210.
[38] M. Kuswari, R. Gantino, and J. Maratis, “Maximizing healthcare service information system: Understanding the influence of integration on efficiency,” ADI Journal on Recent Innovation, vol. 6, no. 2, pp. 108–117, 2025.
[39] D. G. Dewi and O. Sharif, “The effect of online shopping festival promotion strategies on shopee consumner participation intention in bandung,” International Journal of Social Sciences and Management Review, vol. 5, no. 3, pp. 278–291, 2022.
[40] I. Antunes, L. M. Martinez, and L. F. Martinez, “The effectiveness of sales promotion techniques on the millennial consumers’ buying behavior,” ReMark-Revista Brasileira de Marketing, vol. 21, no. 3, pp. 784–836, 2022.
[41] A. Kathuria and A. Bakshi, “Influence of promotional factors on online impulse buying: Exploring the mediating role of impulse buying tendency,” Current Psychology, vol. 43, no. 44, pp. 34 035–34 051, 2024.
[42] A. Nisak and D. Kusumaningtyas, “The influence of sales promotion, hedonic shopping motivation, and shopping lifestyle on impulse buying in e-commerce shopee,” in Proceeding Kilisuci International Conference on Economic & Business, vol. 2, 2024, pp. 759–765.
[43] M. Groß and S. Sohn, “Understanding the consumer acceptance of mobile shopping: the role of consumer shopping orientations and mobile shopping touchpoints,” The International Review of Retail, Distribution and Consumer Research, vol. 31, no. 1, pp. 36–58, 2021.
[44] T. Tarnanidis, “Exploring the impact of mobile marketing strategies on consumer behavior: A comprehensive analysis,” International Journal of Information, Business and Management, vol. 16, no. 2, pp. 1–17, 2024.
[45] S. Hossain, H. Hena, and P. Sampa, “Decoding consumer habits: Analyzing retail patterns across demographics,” Startupreneur Business Digital (SABDA Journal), vol. 3, no. 2, pp. 148–159, 2024.
[46] A. Pambudi, R. A. Sunarjo, S. A. Anjani, S. Maulana et al., “A bibliometric analysis of entrepreneurship education publications using the dimensions database,” in 2024 3rd International Conference on Creative Communication and Innovative Technology (ICCIT). IEEE, 2024, pp. 1–7.
[47] A. Ekawaty, E. A. Nabila, S. A. Anjani, U. Rahardja, and S. Zebua, “Utilizing sentiment analysis to enhance customer feedback systems in banking,” in 2024 12th International Conference on Cyber and IT Service Management (CITSM). IEEE, 2024, pp. 1–6.
[48] S. S. Kadiri, “Assessing the effects of consumer sales promotion and consumer buying behaviour in the telecommunication industry of nigeria,” British Journal of Marketing Studies, vol. 12, no. 1, pp. 28–45, 2024.
[49] R. Aprianto, C. Lukita, A. Sutarman, R. A. Sunarjo, R. N. Muti, and E. Dolan, “Facing global dynamics with effective strategy: A tasted organizational change management approach,” International Journal of Cyber and IT Service Management, vol. 5, no. 1, pp. 1–11, 2025.
[50] Q. Aini, U. Rahardja, N. P. L. Santoso, and A. Oktariyani, “Aplikasi berbasis blockchain dalam dunia pendidikan dengan metode systematics review,” CESS (Journal of Computer Engineering, System and Science), vol. 6, no. 1, pp. 58–66, 2021.
[51] J. Berger, W. W. Moe, and D. A. Schweidel, “What holds attention? linguistic drivers of engagement,” Journal of Marketing, vol. 87, no. 5, pp. 793–809, 2023.
[52] S. Mehta, “Playing smart with numbers: Predicting student graduation using the magic of naive bayes,” International Transactions on Artificial Intelligence, vol. 2, no. 1, pp. 60–75, 2023.
[53] C. Parsad, S. Prashar, T. S. Vijay, and M. Kumar, “Do promotion and prevention focus influence impulse buying: The role of mood regulation, shopping values, and impulse buying tendency,” Journal of Retailing and Consumer Services, vol. 61, p. 102554, 2021.
[54] M. L. Ramdhani, R. F. Utami, H. J. Astuti, and R. U. Arofah, “Analysis of the effect of fear of missing out, sales promotion, e-wallet on impulse buying on tiktok shop users at the three largest universities in purwokerto,” International Journal of Business and Applied Economics (IJBAE), vol. 4, no. 1, pp. 299–318, 2025.
[55] D. K. Tahiry, Y. Abdillah, and M. K. Mawardi, “Influence of store atmosphere, store layout, point of purchase displays, and promotional signage on souvenir impulse buying behavior,” The International Journal of Accounting and Business Society, vol. 33, no. 1, pp. 1–17, 2025.
[56] A. Shrestha, “Unplanned purchases: The influence of sales promotions on impulse buying,” Kshitiz Management Review, vol. 1, no. 1, pp. 77–89, 2025.
[57] I. R. Kusumasari, A. D. Mahendrawan, and Y. B. Kusuma, “Influence influence analysis celebrity endorsement, flash sale, live streaming to impulse buying shopee users in jember,” Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE), vol. 8, no. 2, pp. 3268–3279, 2025.
[58] U. Rahardja, Q. Aini, N. Lutfiani, E. P. Harahap, and E. Nabila, “Business intelligence and sinta analytics to improve indonesian national research in education 4.0 era,” in Proc. Int. Conf. Ind. Eng. Oper. Manag, 2021, pp. 4744–4756.
[59] R. Fitriana and O. Usman, “The influence of price discounts and hedonic motivation on impulse buying during shopping festivals in shopee,” in International Student Conference on Business, Education, Economics, Accounting, and Management (ISC-BEAM), vol. 3, no. 1, 2025, pp. 2196–2208.
[60] J. Siswanto, H. Hendry, U. Rahardja, I. Sembiring, and E. A. Lisangan, “Predicting transjakarta pas- sengers with lstm-bilstm deep learning models for smart transportpreneurship,” Aptisi Transactions on Technopreneurship (ATT), vol. 7, no. 1, pp. 84–96, 2025.
[61] M. I. Maulana and A. A. Setyawan, “Analysis of the impact of shopee’s double days festival online shopping promotion strategy on user participation intention (study on millennial generation shopee e-commerce users),” Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE), vol. 8, no. 2, pp. 2611–2631, 2025.
[62] G. Maulani, E. W. Musu, Y. J. W. Soetikno, and S. Aisa, “Education management using blockchain as future application innovation,” IAIC Transactions on Sustainable Digital Innovation (ITSDI), vol. 3, no. 1, pp. 60–65, 2021.
[63] M. A. W. Saputra, D. Ochtaffia, D. Apriani, S. C. Yusfi, and M. Gori, “Blockchain applications in education affecting challenges and problems in digital,” Blockchain Frontier Technology, vol. 2, no. 2, pp. 15–23, 2023.
Authors
Copyright (c) 2025 Julyanthry, Lili Suryati, Zokir Mamadiyarov, Marto Silalahi, Loso Judijanto, Markus Doddy Simanjuntak, Sobirov Bobur Baxtishodovich

This work is licensed under a Creative Commons Attribution 4.0 International License.
This journal permits and encourages authors to post items submitted to the journal on personal websites while providing bibliographic details that credit its publication in this journal.
Authors are permitted to post their work online in institutional/disciplinary repositories or on their own websites. Pre-print versions posted online should include a citation and link to the final published version in Journal of Librarianship and Scholarly Communication as soon as the issue is available; post-print versions (including the final publisher's PDF) should include a citation and link to the journal's website.