Technology-Driven Resource Utilization and Integration to Enhance Firm Performance

Muhammad Dharma Tuah Putra Nasution (1) , Yossie Rossanty (1) , Ramadhan Harahap (1) , Aulia Ramadhan Tanjung (1) , Thorique Akbar Maulana Nasution (2)
(1) Universitas Pembangunan Panca Budi, Indonesia,
(2) Universiti Kebangsaan Malaysia, Malaysia

Abstract

Rapid digital transformation has increased the need for firms to optimize how technological resources are utilized and integrated to enhance performance, particularly among Small and Medium-sized Enterprises (SMEs) facing resource constraints. Although prior research highlights the value of digital adoption, less is known about how resource integration mechanisms convert technology-driven utilization into sustainable performance outcomes. This study aims to examine the effect of technology-driven resource utilization on firm performance and to test the mediating role of resource integration within the Resource-Based View (RBV) framework. A quantitative research design was applied using survey data collected from 233 firms undergoing digital transformation across various industries. The hypothesized relationships were analyzed using Structural Equation Modeling (SEM) with SmartPLS. The analysis followed standard PLS-SEM procedures, including measurement model assessment for reliability and convergent validity, and structural model evaluation to test path significance and mediation effects. The results show that technology-driven resource utilization has a significant positive effect on firm performance. Resource integration also significantly improves firm performance and partially mediates the relationship between resource utilization and performance, indicating that digital resources contribute more effectively when embedded into coordination routines, aligned workflows, and knowledge-sharing mechanisms. This study concludes that dynamic resource integration is a critical capability for translating technology-driven resource utilization into sustainable firm performance, extending RBV by emphasizing integration capability as a strategic asset. Limitations include the cross-sectional design and SME-focused sample; future studies should employ longitudinal designs and broader industry contexts.

Full text article

Generated from XML file

References

[1] S. Bresciani, K. H. Huarng, A. Malhotra, and A. Ferraris, “Digital transformation as a springboard for product, process and business model innovation,” 2021.

[2] S. Kosasi, U. Rahardja, I. D. A. E. Yuliani, R. Laipaka, B. Susilo, and H. Kikin, “It governance: Performance assessment of maturity levels of rural banking industry,” in 2022 4th International Conference on Cybernetics and Intelligent System (ICORIS). IEEE, 2022, pp. 1–6.

[3] E. Eriksson and A. Hellstr¨om, “Multi-actor resource integration: A service approach in public management,” British Journal of Management, vol. 32, 2021.

[4] A. P. Tower, K. Hewett, and A. Saboo, “Reexamining the tradeoff between value creation and value appropriation: The role of internal organizational resources vs. external strategic international alliances,” Journal of Business Research, vol. 123, 2021.

[5] R. Parente, J. Y. Murray, Y. Zhao, M. Kotabe, and R. Dias, “Relational resources, tacit knowledge integration capability, and business performance,” Journal of Knowledge Management, vol. 26, 2022.

[6] M. S. Karim, S. Nahar, and M. Demirbag, “Resource-based perspective on ict use and firm performance: A meta-analysis investigating the moderating role of cross-country ict development status,” Technological Forecasting and Social Change, vol. 179, 2022.

[7] K. Kusnadi, M. Hatta, G. Brotosaputro, A. Amri, and S. Harris, “Information technology and its impact on modern classroom dynamics: A computer science perspective,” Aptisi Transactions on Technopreneurship (ATT), vol. 7, no. 1, pp. 282–293, 2025.

[8] R. G. Munthe, Q. Aini, N. Lutfiani, I. Van Persie, and A. Ramadhan, “Transforming scientific publication management in the era of disruption: Smartpls approach in innovation and efficiency analysis,” APTISI Transactions on Management, vol. 8, no. 2, pp. 123–130, 2024.

[9] M. F. Nur and A. Siregar, “Exploring the use of cluster analysis in market segmentation for targeted advertising,” IAIC Transactions on Sustainable Digital Innovation (ITSDI), vol. 5, no. 2, pp. 158–168, 2024.

[10] B. Agyei-Owusu, D. Asamoah, D. Nuertey, and I. N. Acquah, “Examining the relationship between dimensions of supply chain integration, operational performance and firm performance: evidence from ghana,” Management Research Review, vol. 45, 2022.

[11] S. Margita, E. Sediyono, S. Y. J. Prasetyo, A. Iriani, K. D. Hartomo, I. Sembiring, and H. D. Purnomo, “Valuation of software cost and time estimation methods: Asystematic review of the literature,” in AIP Conference Proceedings, vol. 3234, no. 1. AIP Publishing LLC, 2025, p. 050010.

[12] The Global Goals. (2025) Goal 8: Decent work and economic growth. The Global Goals. Accessed: 2025-05-05. [Online]. Available: https://globalgoals.org/goals/8-decent-work-and-economic-growth/

[13] Global Society. (2025) Industry innovation and infrastructure (global goal 9). Global Society. Accessed: 2025-05-05. [Online]. Available: https://www.globalsociety.earth/global-goal-9-industry-innovation-and-infrastructure

[14] N. N. Rafiana, “Technopreneurship strategy to grow entrepreneurship career options for students in higher education,” ADI Journal on Recent Innovation, vol. 5, no. 2, pp. 110–126, 2024.

[15] M. Z. Yaqub and A. Alsabban, “Industry-4.0-enabled digital transformation: Prospects, instruments, challenges, and implications for business strategies,” Sustainability (Switzerland), vol. 15, 2023.

[16] D. M. Wielgos, C. Homburg, and C. Kuehnl, “Digital business capability: its impact on firm and customer performance,” Journal of the Academy of Marketing Science, vol. 49, 2021.

[17] S. A. Zahra, “The resource-based view, resourcefulness, and resource management in startup firms: A proposed research agenda,” Journal of Management, vol. 47, 2021.

[18] N. R. Furr and K. M. Eisenhardt, “Strategy and uncertainty: Resource-based view, strategy-creation view, and the hybrid between them,” Journal of Management, vol. 47, 2021.

[19] A. Khattak, M. I. Tabash, Z. Yousaf, M. Radulescu, A. A. Nassani, and M. Haffar, “Towards innovation performance of smes: investigating the role of digital platforms, innovation culture and frugal innovation in emerging economies,” Journal of Entrepreneurship in Emerging Economies, vol. 14, 2022.

[20] J. Yao, A. Crupi, A. D. Minin, and X. Zhang, “Knowledge sharing and technological innovation capabilities of chinese software smes,” Journal of Knowledge Management, vol. 24, 2020.

[21] A. Delhi and A. Sijabat, “The role of technology adoption in scaling startupreneur business models in the digital economy,” Startupreneur Business Digital (SABDA Journal), vol. 3, no. 2, pp. 141–147, 2024.

[22] M. Santiago, H. Febiansyah, and D. Dinarwati, “Integrating machine learning with web intelligence for predictive search and recommendations,” International Transactions on Artificial Intelligence, vol. 3, no. 1, pp. 44–53, 2024.

[23] L. Meria, C. S. Bangun, and J. Edwards, “Exploring sustainable strategies for education through the adoption of digital circular economy principles,” International Transactions on Education Technology (ITEE), vol. 3, no. 1, pp. 62–71, 2024.

[24] M. Budiarto, A. Asmawati, and M. Kurniawan, “Digital transformation of local government: Design and development of the pakuhaji district community service information system website,” International Journal of Cyber and IT Service Management, vol. 4, no. 1, pp. 11–18, 2024.

[25] H. Hamsinah, U. Rusilowati, and D. Sunarsi, “Analysis of lecturer competency and knowledge in technopreneurship development of student msmes in pts,” Aptisi Transactions on Technopreneurship (ATT), vol. 6, no. 3, pp. 623–638, 2024.

[26] S. L. Wamba-Taguimdje, S. F. Wamba, J. R. K. Kamdjoug, and C. E. T. Wanko, “Influence of artificial intelligence (ai) on firm performance: the business value of ai-based transformation projects,” Business Process Management Journal, vol. 26, 2020.

[27] L. K. Choi, N. Iftitah, and P. Angela, “Developing technopreneur skills to face future challenges,” IAIC Transactions on Sustainable Digital Innovation (ITSDI), vol. 5, no. 2, pp. 127–135, 2024.

[28] A. S. Dervis Ozay, Mohammad Jahanbakht and S. Wang, “Artificial intelligence (ai)-based customer relationship management (crm): a comprehensive bibliometric and systematic literature review with outlook on future research,” Enterprise Information Systems, vol. 18, no. 7, p. 2351869, 2024.

[29] A. Zebec and M. Stemberger, “Creating ai business value through bpm capabilities,” Business Process Management Journal, vol. 30, 04 2024.

[30] R. Eller, P. Alford, A. Kallm¨unzer, and M. Peters, “Antecedents, consequences, and challenges of small and medium-sized enterprise digitalization,” Journal of Business Research, vol. 112, 2020.

[31] G. H. Thomas and E. J. Douglas, “Resource reconfiguration by surviving smes in a disrupted industry,” Journal of Small Business Management, vol. 62, 2024.

[32] S. S. Sondhi, P. Salwan, A. Behl, S. Niranjan, and T. Hawkins, “Evaluation of strategic orientation-led competitive advantage: the role of knowledge integration and service innovation,” Journal of Knowledge Management, vol. 28, 2024.

[33] H. Haris, N. Priliasari et al., “The design of web-based training management information systems at pt. sintech berkah abadi,” ADI Journal on Recent Innovation, vol. 2, no. 2, pp. 216–222, 2021.

[34] A. Urbinati, P. Landoni, F. Cococcioni, and L. D. Giudici, “Stakeholder management in open innovation projects: a multiple case study analysis,” European Journal of Innovation Management, 2020.

[35] C. Lu, Y. Qi, and B. Yu, “Effects of domestic and international external collaboration on new product development performance in smes: Evidence from china,” Sustainability (Switzerland), vol. 16, 2024.

[36] F. Chirico, L. Naldi, M. A. Hitt, P. Sieger, D. G. Sirmon, and K. Xu, “Orchestrating resources with suppliers for product innovation,” Journal of Product Innovation Management, vol. 41, 2024.

[37] U. Rusilowati, H. R. Ngemba, R. W. Anugrah, A. Fitriani, and E. D. Astuti, “Leveraging ai for superior efficiency in energy use and development of renewable resources such as solar energy, wind, and bioenergy,” International Transactions on Artificial Intelligence, vol. 2, no. 2, pp. 114–120, 2024.

[38] C. Giachino, M. Cepel, E. Truant, and A. Bargoni, “Artificial intelligence-driven decision making and firm performance: a quantitative approach,” Management Decision, vol. ahead-of-print, 1 2024. [Online]. Available: https://doi.org/10.1108/MD-10-2023-1966

[39] T. Hautala-Kankaanp¨a¨a, “The impact of digitalization on firm performance: examining the role of digital culture and the effect of supply chain capability,” Business Process Management Journal, vol. 28, 2022.

[40] E. M. V˘at˘am˘anescu, J. G. Cegarra-Navarro, A. G. Andrei, V. M. Dinc˘a, and V. A. Alexandru, “Smes strategic networks and innovative performance: a relational design and methodology for knowledge sharing,” Journal of Knowledge Management, vol. 24, 2020.

[41] L. D’Oria, T. R. Crook, D. J. Ketchen, D. G. Sirmon, and M. Wright, “The evolution of resource-based inquiry: A review and meta-analytic integration of the strategic resources–actions–performance pathway,” 2021.

[42] A. Sutarman, J. Williams, D. Wilson, and F. B. Ismail, “A model-driven approach to developing scalable educational software for adaptive learning environments,” International Transactions on Education Technology (ITEE), vol. 3, no. 1, pp. 9–16, 2024.

[43] W. Setyowati, R. Widayanti, and D. Supriyanti, “Implementation of e-business information system in indonesia: Prospects and challenges,” International Journal of Cyber and IT Service Management, vol. 1, no. 2, pp. 180–188, 2021.

[44] J. Yin, Y. Li, Z. Ma, Z. Chen, and G. Guo, “Impact of entrepreneurship on technological innovation in the digital age: a knowledge management perspective,” Journal of Knowledge Management, vol. 28, pp. 2750–2772, 1 2024. [Online]. Available: https://doi.org/10.1108/JKM-07-2023-0602

[45] D. Sj¨odin, V. Parida, M. Palmi´e, and J. Wincent, “How ai capabilities enable business model innovation: Scaling ai through co-evolutionary processes and feedback loops,” Journal of Business Research, vol. 134, 2021.

[46] X. Sun and Q. Zhang, “How can dynamic capabilities make sense in avoiding value co-creation traps?” Management Decision, vol. 60, 2022.

[47] G. Nicoletti, C. von Rueden, and D. Andrews, “Digital technology diffusion: A matter of capabilities, incentives or both?” European Economic Review, vol. 128, 2020.

[48] J. Hair, G. T. M. Hult, C. Ringle, and M. Sarstedt, A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM), 2022.

[49] C. Lukita, M. Hardini, S. Pranata, D. Julianingsih, and N. P. L. Santoso, “Transformation of entrepreneurship and digital technology students in the era of revolution 4.0,” Aptisi Transactions on Technopreneurship (ATT), vol. 5, no. 3, pp. 291–304, 2023.

[50] M. Sarstedt, C. Ringle, and J. Hair, Partial Least Squares Structural Equation Modeling. springer, 2021, ch. 25.

[51] D. Suhartini, B. Tjahjadi, and Y. Fayanni, “Impact of sustainability reporting and governance on firm value: insights from the indonesian manufacturing sector,” Cogent Business & Management, vol. 11, no. 1, p. 2381087, 2024.

[52] A. Vafaei-Zadeh, J. Madhuri, H. Hanifah, and R. Thurasamy, “The interactive effects of capabilities and data-driven culture on sustained competitive advantage,” IEEE Transactions on Engineering Management, vol. 71, 2024.

[53] S. Chatterjee and A. K. Kar, “Why do small and medium enterprises use social media marketing and what is the impact: Empirical insights from india,” International Journal of Information Management, vol. 53, 2020.

[54] S. Chen and J. Zheng, “Influence of organizational learning and dynamic capability on organizational performance of human resource service enterprises: Moderation effect of technology environment and market environment,” Frontiers in Psychology, vol. 13, 2022.

[55] A. O’Cass, L. V. Ngo, and V. Siahtiri, “Marketing resource-capability complementarity and firm performance in b2b firms,” Journal of Business and Industrial Marketing, vol. 30, 2015.

[56] D. Witschel, A. D¨ohla, M. Kaiser, K. I. Voigt, and T. Pfletschinger, “Riding on the wave of digitization: insights how and under what settings dynamic capabilities facilitate digital-driven business model change,” Journal of Business Economics, vol. 89, 2019.

Authors

Muhammad Dharma Tuah Putra Nasution
[email protected] (Primary Contact)
Yossie Rossanty
Ramadhan Harahap
Aulia Ramadhan Tanjung
Thorique Akbar Maulana Nasution
Nasution, M. D. T. P., Rossanty, Y., Harahap, R., Tanjung, A. R., & Nasution, T. A. M. (2026). Technology-Driven Resource Utilization and Integration to Enhance Firm Performance. Aptisi Transactions on Technopreneurship (ATT), 8(1), 268−283. https://doi.org/10.34306/att.v8i1.472

Article Details